1. Acceptance of These Terms

• You are at least 18 years of age
• You agree to comply with these Terms and all applicable laws
• You will use the Services only for lawful purposes

2. Modifications to Terms

We may update these Terms periodically. Revised Terms will be posted on our website and the updated Effective Date will appear at the top of the page.

3. Description of Services

RightMD provides a technology platform that facilitates access to telehealth services by connecting users with licensed healthcare providers.

• Complete online medical intake forms
• Request telehealth consultations
• Receive medical evaluations from licensed providers
• Obtain prescriptions when medically appropriate

4. No Medical Advice

Content available on the Services is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

5. Emergency Situations

RightMD is not intended for emergency medical care. If you believe you are experiencing a medical emergency, call 911 or visit the nearest emergency room.

6. Eligibility and Geographic Restrictions

Services are intended only for individuals 18 years or older located in jurisdictions where telehealth services are legally permitted.

7. User Accounts

• Provide accurate and complete information
• Maintain the confidentiality of account credentials
• Be responsible for activities under your account

8. Your Responsibilities

• Do not provide false information
• Do not attempt unauthorized system access
• Do not upload malicious software
• Do not engage in illegal activities
• Do not harass providers or users

9. Telehealth Services and Providers

Healthcare services are provided by independent licensed healthcare professionals who are responsible for medical decisions, assessments, and prescriptions.

10. Prescription Fulfillment

Prescriptions may be transmitted to licensed pharmacies for fulfillment. RightMD does not manufacture, dispense, or ship medications.

11. Payments and Billing

Certain services require payment and may be processed by secure third-party payment processors.

12. No Refund Policy for Completed Services

Telehealth consultations and digital medical services are considered final once completed.

13. Required Medical Intake Information

Users must complete the required medical intake questionnaire after payment to allow providers to evaluate requests.

14. Third-Party Services

The Services may include links to third-party websites or services including pharmacies, payment processors, and shipping providers.

15. Intellectual Property

All content including text, logos, graphics, and software is the property of RightMD or its licensors and protected by intellectual property laws.

16. Electronic Communications

By using the Services you consent to receive communications including emails, text messages, and notifications.

17. Disclaimers

Services are provided on an “as is” and “as available” basis without warranties of any kind.

18. Limitation of Liability

To the maximum extent permitted by law, RightMD shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.

19. Indemnification

You agree to indemnify and hold harmless RightMD and its affiliates from claims arising from your use of the Services.

20. Termination

We may suspend or terminate access to the Services if these Terms are violated or misuse of the platform occurs.

21. Dispute Resolution and Arbitration

Disputes will be resolved through binding arbitration on an individual basis unless prohibited by law.

22. Governing Law

These Terms shall be governed by the laws of the United States and the state in which RightMD operates.

23. Severability

If any provision of these Terms is found invalid, the remaining provisions remain in full force and effect.

24. Entire Agreement

These Terms together with the Privacy Policy constitute the entire agreement between you and RightMD.