Terms & Conditions

Effective Date: April 18, 2025

Welcome to rightmd.health (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website. By using this site, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Acceptance of Terms

By accessing or using this site, you agree to comply with these Terms and all applicable laws and regulations. You must be at least 18 years old to use this website.

2. Modifications to Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of those changes.

3. Our Role

rightmd.health is a telehealth platform that connects patients with licensed healthcare providers through our trusted technology partner.

While consultations and prescription fulfillment are facilitated by licensed professionals and pharmacies via our partner, the entire experience—from initial visit to care delivery—happens under the rightmd.health brand. All medical services are provided by licensed providers in accordance with applicable laws and telemedicine standards.

4. Not Medical Advice

The content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making decisions about your health.

5. Emergency Situations

This service is not intended for use in medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate care from a healthcare facility.

6. Third-Party Services

We may provide links to third-party websites, including our technology partner. We do not control or endorse these sites and are not responsible for their content, services, or privacy practices.

7. User Responsibilities

You agree to provide accurate, current, and complete information during any interactions with the site or our partners. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

8. Payment & Fulfillment

All consultations, prescriptions, and order fulfillments are handled by our technology partner and their affiliated providers or pharmacies. Any billing inquiries or disputes should be directed to them.

9. Required Post-Payment Information

After completing your paid transaction, answering the required Questions section is mandatory. Failure to provide this information may result in service limitations, and we will not be liable for any refunds.

10. Intellectual Property

All content, trademarks, logos, and intellectual property on this website are owned by or licensed to rightmd.health. You may not use, reproduce, or distribute any content without prior written permission.

11. Prohibited Conduct

You agree not to use this site for any unlawful purpose or in any way that could harm or disrupt the website or its users, including unauthorized access or introducing malicious code.

12. Disclaimers

This site is provided “as is” and without warranties of any kind. We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the maximum extent permitted by law, rightmd.health shall not be liable for any indirect, incidental, special, or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless rightmd.health and its affiliates from claims arising from your use of the website or violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of the United States and the state in which our business is registered.

16. Dispute Resolution

Any disputes will be resolved through binding arbitration, unless prohibited by law. You waive any right to participate in class actions or jury trials.

17. Final Sale for Services

All teleconsultations, digital prescriptions, and related healthcare services are final once completed. Refunds will not be issued for completed consultations.

18. Communications & SMS Disclosure (U.S.)

By placing an order and providing your mobile number, you agree to receive transactional and service-related text messages. Message frequency varies. Msg & data rates may apply. Text STOP to opt out of non-transactional messages.

19. Severability

If any provision is found unenforceable, the remaining provisions will remain in full force.

20. Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and rightmd.health.

21. Contact Information

For questions about these Terms, please contact us at:

Email: support@rightmdhealth.com