Notice of Privacy Practices

Effective Date: April 18, 2025

This Notice of Privacy Practices describes how rightmd.health ("we," "us," or "our") collects, uses, and discloses your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Our Commitment to Your Privacy

We are committed to maintaining the privacy and security of your PHI. This notice outlines our legal duties and privacy practices regarding your health information.

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, or manage your healthcare services.
• Payment: To obtain payment for healthcare services provided to you.
• Healthcare Operations: For activities necessary to operate our business and ensure quality care.

We may also use and disclose your PHI as required or permitted by law.

3. Your Rights Regarding Your PHI

• The right to access and obtain a copy of your health records.
• The right to request corrections to your health information.
• The right to request restrictions on certain uses and disclosures.
• The right to receive confidential communications.
• The right to obtain an accounting of disclosures.
• The right to receive a paper copy of this notice.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your PHI. However, no method of transmission over the internet or electronic storage is completely secure.

5. Changes to This Notice

We reserve the right to change this notice and make the revised notice effective for all PHI we maintain. The updated notice will be posted on our website.

6. Contact Information

If you have any questions about this notice or your rights, please contact us at:

Email: support@rightmd.health

California Consumer Privacy Act (CCPA) Notice

This CCPA Notice applies to California residents and supplements our Privacy Policy. It explains your rights under the California Consumer Privacy Act of 2018 (CCPA) and how to exercise them.

1. Categories of Personal Information Collected

• Identifiers: Name, email address, phone number, mailing address.
• Personal Information Categories: Health information, payment information.
• Internet Activity: Browsing history, search history, interactions with our website.

2. Purpose of Collection

• Provide telehealth services.
• Process transactions.
• Improve our services.
• Comply with legal obligations.

3. Your Rights Under CCPA

• Know: Request information about the personal data we collect and how we use it.
• Delete: Request the deletion of your personal information.
• Opt-Out: Opt out of the sale of your personal information.
• Non-Discrimination: Not be discriminated against for exercising your privacy rights.

4. Exercising Your Rights

To exercise your CCPA rights, please contact us at:

Email: support@rightmdhealth.com